Protea Hotel Cape Town Durbanville

Bien qu'un peu isolé, cet hotel était l'idéal pour ma petite famille.

Stayed over for Two Oceans Marathon on the weekend. Very good service. All staff are friendly and helpful. Clean. Good sports channels. Located near the wine farms and airport. Excellent breakfast. We will always return. Value for money.

The room we were in the aircon did not work. The front of house staff did not bother to assist, the maintenance person assisted more and was sorting out the finer details of the room change. We constantly had to update our room cards to gain access to rooms throughout our stay. We received sub standard service from the front desk as no-one was able to sort out the billing issues we had.

We recently celebrated our anniversary at Protea Hotel Durbanville, and I can't express enough how wonderful our experience was, thanks to General Manager Shericka and her exceptional team. From the moment we checked in, we felt welcomed and valued. Shericka's attention to detail and genuine care for her guests truly stood out. The staff went above and beyond to make our stay special, ensuring that every aspect of our weekend was memorable. The restaurant team was particularly fantastic, serving us with warmth and enthusiasm that added a personal touch to our dining experience. We felt seen and celebrated throughout our stay, which made our anniversary even more special. Thank you, Shericka and the entire team, for creating such a magical experience for us. We can't wait to return! Kindest Regards, Cynthia Abrahams

Review for Hotel My wife and I, along with our son and now wife stayed for 9 nights at the Protea at Durbanville during our stay in Cape Town. Our son got married not far from the hotel. Our daughter in law is the only South African in the group, and we have never traveled outside of the United States. If we could describe one thing that made our stay at this hotel perfect, it would be the staff. We have never been to a hotel that had such friendly staff that Protea at Durbanville had during our stay. From the front desk workers, restaurant staff, to the housekeeping crews, they were all super accommodating and made us feel so welcome. The staff was also super involved in our stay, cheering us on as the wedding day approached and congratulated us on the day. One staff member that really made a difference for us was Vincent. Vincent really took the time to get to know us and we really appreciated his hospitality. The porter was all extremely friendly and helpful. The entire staff and I wouldn’t want to leave anyone out so will not name names. We highly recommend this hotel.

Great service and the rooms are awesome! Breakfast is delicious! Good value for money. The only thing I would criticise is the smoke fire alarm going off at 1am when you’re preparing for Two Oceans Marathon! Please service the alarms as well as have emergency procedures in place too. Irrespective of the alarm was activated by mistake or not.